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Safety Tips for Customers
Your safety is our priority. Follow these tips to ensure a smooth, secure, and successful experience on ArtisanConnect.
Verified Professionals
Secure Payments
Safe Communication
24/7 Support
All artisans on ArtisanConnect are verified and background-checked.
These tips help you stay safe while getting the best service possible.
Top Safety Tips
Communicate on ArtisanConnect
Use our in-app messaging to discuss your job. This keeps everything recorded and secure.
Hire Verified Artisans
Always choose artisans with a verified badge. They are background-checked for your safety.
Agree on the Details
Discuss the scope, timeline, and price before work begins. Confirm all agreements in writing.
Share Your Location Safely
Share your location only within the platform. Avoid sharing personal information outside the app.
Make Payments Securely
Use our secure payment system. Never send money directly to artisans outside the platform.
Rate & Review
After the job is done, leave a review. It helps other customers and supports trusted artisans.
Report Any Issues
If you experience any suspicious activity or unsafe behaviour, report it to us immediately.
Be Present When Possible
For your safety, be present or have someone you trust around during the service.
Trust Your Instincts
If something feels off, it probably is. Stop the job and contact our support team right away.
Quick Safety Checklist
Important Reminder
ArtisanConnect will never ask you to make payments outside the platform or share your login details. Always protect your account and report suspicious activity.
Learn more about your safetyYour Safety, Our Priority
We are committed to creating a trusted environment where you can connect, hire, and get the job done with peace of mind.